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Why am I not receiving password reset emails?

There are a few possible reasons, please check if:

i) Your personal mailbox is full

ii) Delivered email were flagged as [Spam/Junk]

iii) Delayed due to network issues

iv) Incorrect email upon registration

 

If the problem persists, please contact our 24/7 customer support team for further assistance.

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Thank you for choosing Citinow Hong Kong as your premier destination for online betting and gaming entertainment. Our dedication to excellence, coupled with our commitment to providing a safe and secure platform, ensures that your experience with us is nothing short of exceptional. For any inquiries, assistance, or feedback, please don't hesitate to reach out to our dedicated customer support team. Stay updated on the latest news, promotions, and updates by subscribing to our newsletter and following us on social media. We appreciate your trust and look forward to serving you on Citinow Hong Kong.