Chat with us, powered by LiveChat
Share on Facebook
Share on Twitter
Share on Google+
Share on Tumblr
Share by E-Mail
Share on Pinterest
Share on LinkedIn
Share on Reddit
Share on XING
Share on WhatsApp
Share on Hacker News
Share on VK
Share on Telegram
Skip to content
Citinow FAQ
Sign Up
Citinow FAQ
  • Help Home
  • Help Topic
    • Account
    • Payment
    • Technical
    • Sports
    • Casino
    • Slots
  • Terms and Conditions
  • Language
    • English
    • 简体中文
    • Bahasa Melayu
    • English
    • 繁體中文
    • English
    • 简体中文
    • English
    • 简体中文
  • Sign Up
  • Help Home
  • 注册
  • Login
  • Account
  • Casino
  • Lottery
  • Payment
  • Promotions
  • Slots
  • Sports
  • Table
  • Technical
  • Youtube
  • Facebook
  • Twitter
  • Telegram
  • Instagram
  • Terms and Conditons
  • Citinow

Hi. How can we help you?

  • Sports
  • Table
  • Technical
  • Account
  • Casino
  • Lottery
  • Payment
  • Promotions
  • Slots
Why am I not receiving password reset emails?

There are a few possible reasons, please check if:

i) Your personal mailbox is full

ii) Delivered email were flagged as [Spam/Junk]

iii) Delayed due to network issues

iv) Incorrect email upon registration

 

If the problem persists, please contact our 24/7 customer support team for further assistance.

Was this article helpful?
26210cookie-checkWhy am I not receiving password reset emails?yes
3584X1006_hkd


Privacy Policy
Terms & Conditions
Responsible Gaming
English(MY) Melayu(MY) 中文(MY) 中文(SGD) English(SGD) English(HKD) 中文(HKD) English(CN) 中文(CN)

Thank you for choosing Citinow Hong Kong as your premier destination for online betting and gaming entertainment. Our dedication to excellence, coupled with our commitment to providing a safe and secure platform, ensures that your experience with us is nothing short of exceptional. For any inquiries, assistance, or feedback, please don't hesitate to reach out to our dedicated customer support team. Stay updated on the latest news, promotions, and updates by subscribing to our newsletter and following us on social media. We appreciate your trust and look forward to serving you on Citinow Hong Kong.